DISH Network #1 in Pay-TV Industry

Filed in archive Satellite TV on May 18, 2005

All week, there have been reports of how the cable and satellite industry has the worst customer satisfaction rating of any industry. What's funny is how Dish Network is quick to put out a press release that says "We are the best of the worst". According to their PR:

DISH Network posted the highest score among all satellite and cable TV companies in the results of the index released today. DISH Network finished above all cable companies for the fifth consecutive year -- covering every year that the University of Michigan has assembled the index for pay-TV companies. DISH Network also ranks No. 1 in Customer Satisfaction among Cable/Satellite TV Subscribers by J.D. Power and Associates, giving DISH Network a clean sweep of the most prestigious customer satisfaction awards.

If you haven't noticed, I am one of those former dissatisfied Dish Network customers. What do you think about Dish Network? Let us know.