The Insignia 10.4 inch photo frame was pulled from store shelves last week after it was discovered the frame contained an "old and easily removed Trojan." Best Buy made the decision to pull the frames off the shelves, but also not to inform customers who had purchased the item until a "a solution has been tested and confirmed" according to an internal memo obtained by Engadget. You can check out a portion of the internal Best Buy memo here.