Netflix Plus Power User Equals Slow Shipping

Filed in archive Wired Home General on May 9, 2005

There's been the rumor going around for awhile that the more Netflix movies you rent, the slower the shipping. HackingNetFlix.com is posting a letter from Netflix customer service that confirms this. The letter states:

In determining priority for shipping and inventory allocation, we give priority to those members who receive the fewest DVDs through our service. As a result, those members who receive the most movies may experience next-day shipping and receive movies lower in their Queue more often than our other members. By prioritizing in this way, we help assure a balanced experience for all our members. Those that rent a lot of movies get a great value and those with lighter viewing habits are able to count on our service to meet their limited needs.

Personally it seems like a logical policy and not really a big deal, but then again, I don't use Netflix. Do you think the policy is fair? Let us know what you think. [via HomeTheaterBlog]

Read Netflix Customer Support on Throttling