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by william on May 9, 2005
There's been the rumor going around for awhile that the more Netflix movies you rent, the slower the shipping. HackingNetFlix.com is posting a letter from Netflix customer service that confirms this. The letter states:
Personally it seems like a logical policy and not really a big deal, but then again, I don't use Netflix. Do you think the policy is fair? Let us know what you think. [via HomeTheaterBlog]
Read Netflix Customer Support on Throttling
In determining priority for shipping and inventory allocation, we give priority to those members who receive the fewest DVDs through our service. As a result, those members who receive the most movies may experience next-day shipping and receive movies lower in their Queue more often than our other members. By prioritizing in this way, we help assure a balanced experience for all our members. Those that rent a lot of movies get a great value and those with lighter viewing habits are able to count on our service to meet their limited needs.
Personally it seems like a logical policy and not really a big deal, but then again, I don't use Netflix. Do you think the policy is fair? Let us know what you think. [via HomeTheaterBlog]
Read Netflix Customer Support on Throttling
Permalink: Netflix Plus Power User Equals Slow Shipping
Trackback: http://publish.creative-weblogging.com/publish/mt-tb.pl/6349
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